Privacy Policy

This privacy statement was last updated on 18 December 2025 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via Laboratory testing for workplace health and compliance | SLS. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, Data and Retention Period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following:

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Date of birth
  • Sex

Basis: It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period: Upon termination of the service we retain this data for 6 years.

1.2 Registering an account

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information
  • Date of birth
  • Sex

Basis: It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period: 6 years.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our cookie policy.

3. Disclosure Practices

We disclose personal information if required by law or by a court order, in response to a law enforcement agency, or for public safety investigations. If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to advisers and prospective purchasers and passed on to new owners.

We have concluded a data processing agreement with Google. Google may not use the data for other services. Full IP addresses are blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate measures to limit abuse and unauthorized access.

5. Third-party Websites

This privacy statement does not apply to third-party websites linked on our site. Please read their privacy statements before use.

6. Amendments

We reserve the right to amend this privacy statement. Please check regularly for updates.

7. Accessing and Modifying Your Data

  • Right to know why your data is needed and how long it will be retained.
  • Right of access to your personal data.
  • Right to rectification, deletion, or blocking of your data.
  • Right to revoke consent and have data deleted.
  • Right to transfer your data to another controller.
  • Right to object to processing.

8. Submitting a Complaint

You may submit a complaint to the Information Commissioner's Office:

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

9. Data Protection Officer

Contact: Iain Masterton

Email: iain.masterton@forensicsuk.eurofins.com

10. Children

Our website is not intended for children under the age of consent. Please do not submit personal data if underage.

11. Contact Details

Seren Laboratory Services (SLS), Unit A1 Gavenny Court, Brecon Road, Abergavenny, Wales, NP7 7RX.

Phone: 01873 856688